Resident/Patient Information

Admission

Admissions to Cahercalla Community Nursing Home & Hospice are arranged through the Matron or her deputy who will ascertain your care needs. This is to ensure that we have all the necessary equipment, knowledge and competency to meet your care needs.

On the day of admission please go directly to the reception desk located in the lobby of the ground floor to await admission.

We advise that you bring the following with you:

  • clothing, night attire (preferably cotton), dressing gown (clearly marked)
  • non slip slippers
  • toiletries
  • medical card and medical insurance details

If you are being admitted for long term care you may bring your personal items with you.

Care plans

Your care plan will be developed with your (and/or your relatives) participation within 48 hours of admission. This will be individualised to set out your personal care needs and will provide direction to staff members caring for you. A review of your care plan will be prompted following your feedback, any changes in your personal needs/ circumstances and will be updated no less frequently than at three-monthly intervals. To ensure we have your full participation we will involve you (and/or your relatives) as much as possible in the review process.

Meals

At Cahercalla we pride ourselves on providing a wide range of delicious home- cooked food.

The menu caters for all tastes and requirements with special emphasis on getting to know the nutritional needs and particular likes of each individual resident.

Residents have the option of dining in the privacy of their own room or joining other residents in the dining room.

Snacks and refreshments are available at all times for residents.

Mealtimes

Breakfast 8.00 to 8.30am
Lunch 11.45 to 13.00pm
Evening Tea 16.30 to 17.30pm
Night time snack 8.00pm

Visiting

We operate an open visiting policy within Cahercalla Community Nursing Home & Hospice however we ask visitors to please respect resident’s privacy during meal times.

Visitors should partake in precautionary infection control measures as appropriate. Cahercalla Community Nursing Home & Hospice reserves the right to impose restrictions on visiting arrangements where the visit or time of visit is deemed to pose a risk or where the resident requests restrictions.

Inspection reports

Cahercalla Community Nursing Home & Hospice is registered with the Health Information and Quality Authority and is inspected regularly to ensure that standards of care are being maintained. Inspections may be announced or unannounced and may occur during the day, in the evening, at night or at weekends. Registration is renewed every three years. The registration and inspection process is independent and reports are published after each inspection. A copy of each report can be obtained online at: http://www.hiqa.ie/functions_ssi_inspect_rep.asp or a hard copy can be obtained from matron’s office.

Further information from HIQA can be obtained by:

  • Calling the advice line 021 240 9660
  • Emailing inspections@hiqa.ie
  • Writing to the Office of the Chief Inspector, Health Information and Quality Authority, Social Services Inspectorate, 1301 City Gate, Mahon, Cork
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